This Privacy Policy governs the principles regarding the processing of personal data
obtained through the website, mobile applications, sales channels, and service platforms
provided by BLUEWATER.
1. Identity of the Data Controller
Your personal data is processed by the data controller
BLUEWATER GROUP INDUSTRIAL FILTRATION PRODUCTS MARKETING INDUSTRY AND TRADE INC.
Address: (Full company address will be provided here.)
Phone: +90 212 640 13 61
Email: bilgi@bluewater.com.tr
2. Personal Data Collected
The following categories of personal data may be processed within the scope of our services:
- Identity information
- Contact information
- Customer transaction data (orders, service records, etc.)
- Financial information
- Technical data (IP address, log records, device information)
- Cookie data
- Visual and audio records (call center, meetings, etc.)
3. Methods of Collecting Personal Data
Your personal data may be collected through:
- Websites and mobile applications
- Call centers and customer support channels
- Dealer and supplier communications
- Sales, service, and installation forms
- Online forms and email communications
4. Purposes of Processing Personal Data
- Providing products and services
- Managing sales and after-sales support processes
- Conducting customer satisfaction activities
- Managing contractual processes
- Technical service, warranty, and maintenance operations
- Communication activities
- Financial and accounting processes
- Fulfilling legal and regulatory obligations
5. Parties to Whom Personal Data Is Transferred
- Authorized public institutions and organizations
- Cargo and logistics companies
- IT infrastructure service providers
- Call center service providers
- Business partners, dealers, and suppliers
- Legal, financial advisory, and audit firms
6. Cookies
Cookies are used on our website to enhance user experience, analyze traffic, and remember preferences.
You can manage your cookie preferences through your browser settings.
7. Retention Period of Personal Data
Your personal data is retained for the period required by the purpose of processing;
upon expiration of this period, it is deleted, destroyed, or anonymized.
8. Your Rights Under Data Protection Law
- To learn whether your personal data is being processed
- To request information if it has been processed
- To learn whether it is used in accordance with its purpose
- To request correction, deletion, or destruction
- To learn the third parties to whom data is transferred
- To object to results arising from automated processing
- To claim compensation in case of damage
9. Application Methods
You may submit your requests within the scope of data protection legislation
by using the “Data Subject Application Form”:
This Privacy Policy may be updated when necessary.
The current version is published on Bluewater’s official website.